Tag: call center
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Subtonomy empowers fully convergent customer support
Adds support for broadband and full fibre networks to its customer support platform
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Vexus Fiber selects Netcracker stack
Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service
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BT launches real time digital interaction platform
Improves digital experience with technology from Amdocs and Lightico
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Want to optimise the digital experience? You better pay attention to the small print
Lightico brings out new offering to improve the process of communicating T&Cs
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Episode 7 – Customer Experience Focus
Chief Analyst Teresa Cottam introduces the new customer experience category DCES. Ft Capita’s Alan Linter, Conversity’s Haj Muntz and Verizon’s Radha Sankaran.
