Tag: CCaaS
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Ericsson bets big on enterprise digitalisation – snaps up Vonage for USD6.2 billion
Ericsson targets CPaaS market with acquisition of US vendor
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Talkdesk partners with BICS
BICS to supply CCaaS provider Talkdesk with SIP Trunking and cloud numbers
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Mavenir rolls out new contact centre -as-a-service features
Features support more distributed working of CSRs