Tag: customer satisfaction

Ireland’s telecoms industry comes together to agree billing flexibility

Ireland’s service providers have come together to agree additional support for customers in financial difficulty during the COVID-19 crisis

Are you ready for Ofcom’s new proposals on out-of-contract notifications?

New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.

Trust me – I’m a telco

We’re operating in a trust economy, but how well is your brand doing?