customer support

Tags: customer support

Customer experience Teresa Cottam Oct.02.2020

Australians wasting millions hanging on telephone

ACCAN calculates that resolving a problem with their CSP is costing Australians AUD150 million a year in wasted time

Customer experience, Digital transformation, Employee and workforce Morgan Lewis Jun.04.2020

Mavenir rolls out new contact centre -as-a-service features

Features support more distributed working of CSRs