NHS will trial shared data records and launch a data lab to look at re-use of anonymised data records
Environmental impact is returning to the top of the digital agenda, but optimising data centres can save significant sums of both money and carbon
Customer journeys need work, with too much focus still being placed on acquisition rather than retention
Saying you’re digitally transforming in 2019 is like saying you power your company with steam
Drone security rises up the agenda, as incidents and usage increases.
Service providers are moving away from sending out paper bills, which presents a range of new challenges and opportunities.
High Court says that enterprises are liable for the actions of employees, even if they’ve taken adequate provision and there’s no financial loss.