Tag: digital
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GO goes with Cerillion for BSS transformation
Go Malta upgrades its BSS to accelerate its time to market
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If tech journalists are an endangered species, are PRs doomed to be dodo wranglers?
Is the Fourth Estate facing botaggedon?
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The importance of empathy, effective communication & engagement
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
