Tag: mobile
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GO goes with Cerillion for BSS transformation
Go Malta upgrades its BSS to accelerate its time to market
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How dumb is the telco industry?
The telecoms industry doesn’t want to be a dumb pipe but could actually learn a lot from the water industry.
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If tech journalists are an endangered species, are PRs doomed to be dodo wranglers?
Is the Fourth Estate facing botaggedon?
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The importance of empathy, effective communication & engagement
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
