Tag: personalised offers
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Why CSPs are investing to transform bill communications
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
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Salesforce spends $1.3 billion on buying Vlocity
But what does the acquisition mean for telecoms service providers and vendors?
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Is the industry ready for new Ofcom end-of-contract regulations?
New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?