Tag: pricing

Ofcom pushes for fairer pricing for UK customers

Ofcom’s latest pricing trends report found that UK consumers pay less that in France, Germany, Italy, Spain and the US for their services, with the average cost of mobile calls, text and data packages (ARPU) […]

UK pricing and packaging update

Price hikes, unlimited deals, limited-time discounts – a round up of what’s happening in broadband pricing and bundling in the UK

Telecoms through the looking glass: bad deals, bad data, bad customer service

Customer journeys need work, with too much focus still being placed on acquisition rather than retention