Category: Digital service providers
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Globe flashes the cash and opts for Netcracker
Having built trust with customers and partners, Globe has used this to diversify its offering. But its continues to invest in maintaining trust by raising its performance in key areas such as more accurate order fulfilment, smarter service quality monitoring and faster issue resolution
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UK customers still not optimising spend on streaming
Research reveals divide between number of subscriptions and usage
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Why a policeman’s lot is not a happy one (aka personalised support 101)
Trust is a two-way street. But CSPs don’t have to trust blindly – they have data to base decisions upon and technology that makes lying unprofitable
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Batelco looks to skies to connect MENA businesses
Batelco signs MoU with Viasat to leverage capacity to support B2B customers in MENA region
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Hutchison’s CKH IOD enhances support for MVNOs and IoT firms with help from CSG
CKH IOD talks about the importance of flexible and agile BSSOSS in supporting their wholesale, MVNO and IoT ambitions
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Orange delivers great WiFi at a lower environmental cost
Orange’s new CPE incorporates tech from CCAPS vendor SoftAtHome