Hutchison’s CKH IOD enhances support for MVNOs and IoT firms with help from CSG

Hutchison’s CKH Innovations Opportunities Development (CKH IOD) has spoken about the importance of a flexible, future-ready business platform to empower its growing MVNO and IoT business. When it comes to monetisation and customer support it relies on CSG’s cloud-native, SaaS platform to provide the real-time online charging functionality it needs to support a choice of charging models for its customers. CSG’s agile delivery means its software is regularly refreshed, enabling CKH IOD to provide premium and differentiating support, which is attractive to both traditional customers as well as its growing ecosystem of B2B2X relationships.

Joe Parker, CEO CKH IOD

“CSG has given CKH IOD the flexibility and scalability to innovate with changing business models,” commented Joe Parker, CEO, CKH IOD. “Once again, CSG has proven their delivery capability with their expertise and commitment to our success, enabling us to go live on time and within budget. By leveraging the power of the cloud, our teams have the underlying billing, rating and charging capability needed to sell MVNO & IoT solutions both now and in the future.”

James Kirby, SVP and head of EMEA, CSG

James Kirby, SVP and head of EMEA, CSG said that agile cloud-native platforms are key to providing operators such as CKH IOD with the ability to build loyalty with their wholesale and B2B customers and at the same time drive new growth. “CSG’s platform helps CSPs launch, learn from, and scale digital offerings to stay relevant, build brand loyalty and maintain an enduring customer base across B2C, B2B, and B2B2X environments,” he said, adding: “Innovative companies like CKH IOD trust and continue to work with CSG on these complicated projects because we make it easy to sell and monetise connectivity at an immense scale.”

CKH IOD is a telecom unit and international development hub of CK Hutchison that offers customised global mobile and data solutions.

Teresa Cottam
Teresa Cottam

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