Digital service providers

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Globe flashes the cash and opts for Netcracker

Having built trust with customers and partners, Globe has used this to diversify its offering. But its continues to invest in maintaining trust by raising its performance in key areas such as more accurate order fulfilment, smarter service quality monitoring and faster issue resolution

UK customers still not optimising spend on streaming

Research reveals divide between number of subscriptions and usage

Why a policeman’s lot is not a happy one (aka personalised support 101)

Trust is a two-way street. But CSPs don’t have to trust blindly – they have data to base decisions upon and technology that makes lying unprofitable

Batelco looks to skies to connect MENA businesses

Batelco signs MoU with Viasat to leverage capacity to support B2B customers in MENA region

Hutchison’s CKH IOD enhances support for MVNOs and IoT firms with help from CSG

CKH IOD talks about the importance of flexible and agile BSSOSS in supporting their wholesale, MVNO and IoT ambitions

Orange delivers great WiFi at a lower environmental cost

Orange’s new CPE incorporates tech from CCAPS vendor SoftAtHome

MVN-X breaks the one million subs barrier

Credits ability to grow with support from Cerillion Technologies

Digicel exits Panamanian market

Following the merger of Cable & Wireless Panama with Claro, the company says the market is no longer competitive for smaller players

Telenet upgrades OCS

Telenet announces it has successfully replaced its online charging system, as part of its transformation and consolidation programme

F5’s security functions now available to CSPs via Rakuten’s Symworld marketplace

Rakuten and F5 to make it easier for mobile operators to onboard security applications

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