Having built trust with customers and partners, Globe has used this to diversify its offering. But its continues to invest in maintaining trust by raising its performance in key areas such as more accurate order fulfilment, smarter service quality monitoring and faster issue resolution
Research reveals divide between number of subscriptions and usage
Trust is a two-way street. But CSPs don’t have to trust blindly – they have data to base decisions upon and technology that makes lying unprofitable
Batelco signs MoU with Viasat to leverage capacity to support B2B customers in MENA region
CKH IOD talks about the importance of flexible and agile BSSOSS in supporting their wholesale, MVNO and IoT ambitions
Orange’s new CPE incorporates tech from CCAPS vendor SoftAtHome
Credits ability to grow with support from Cerillion Technologies
Following the merger of Cable & Wireless Panama with Claro, the company says the market is no longer competitive for smaller players
Telenet announces it has successfully replaced its online charging system, as part of its transformation and consolidation programme
Rakuten and F5 to make it easier for mobile operators to onboard security applications