New packages, prices and lots of change make customer communications more important than ever
Company partners with London-based retro gaming company
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
Telcos continue to act against customer loyalty, as customers look elsewhere to more customer-centric non-telecoms firms
Raises prices across the board and limits its “unlimited” mobile data plans even more
With a complimentary Green Paper on the emerging Lifespace opportunity
Launches open API for telecoms firms to operate white label money transfer services.
The New Normal has seen a rise in new terminology. Not all of it is useful
Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?
Partners with Salesforce to create new Salesforce native solution