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  • Business in the New Normal: New customer expectations require new digital experiences

    New packages, prices and lots of change make customer communications more important than ever

    15/09/2020
    Billing, bundling & pricing Digital transformation Research
  • Why CSPs are investing to transform bill communications

    Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?

    14/09/2020
    Billing, bundling & pricing Customer experience Digital transformation Research
  • B2C – why there’s no such thing (and what you need to do about it)

    With a complimentary Green Paper on the emerging Lifespace opportunity

    04/09/2020
    IoT and smartspaces Research
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