Billing, bundling & pricing

Showing Category: Billing, bundling & pricing

Joining the dots inside the telco – what dunning and onboarding have in common

Too little attention has been paid to both dunning and onboarding, both of which are critical customer processes and both of which need a rethink

It’s not subscribers that are the problem Netflix, you’re just bad at bundling, pricing and charging

Teresa Cottam looks at how streaming media providers still haven’t grasped the need for more customer-centric approaches to pricing

Vodafone NZ modernises with Matrixx

IBM Consulting and Matrixx will help Vodafone NZ consolidate and replace charging system

Hutchison’s CKH IOD enhances support for MVNOs and IoT firms with help from CSG

CKH IOD talks about the importance of flexible and agile BSSOSS in supporting their wholesale, MVNO and IoT ambitions

Matrixx partners with CompaxDigital

Matrixx and CompaxDigital unite to support new complex B2B charging models and emerging ecoystems

MVN-X breaks the one million subs barrier

Credits ability to grow with support from Cerillion Technologies

Telenet upgrades OCS

Telenet announces it has successfully replaced its online charging system, as part of its transformation and consolidation programme

Proximus goes greener

Adopts Eco Rating to drive greener customer choices

Global Message Services drives business growth with CSG’s Digital Wholesale Platform

The international messaging service provider GMS has adopted CSG’s Digital Wholesale Platform to boost efficiency and scale its business

Billshock: have we still not learned the lessons?

As a UK SME customer is landed with a huge bill, what lessons can be learned?