As a UK SME customer is landed with a huge bill, what lessons can be learned?
Improves digital experience with technology from Amdocs and Lightico
UK regulator provides snapshot of how service providers performed during coronavirus crisis
Offloads two units in its troubled Italian division
Raises prices across the board and limits its “unlimited” mobile data plans even more
Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?
Ireland’s service providers have come together to agree additional support for customers in financial difficulty during the COVID-19 crisis
New core network functions will form a key part of BT’s converged network strategy, enabling BT to develop 5G use cases with new enterprise and industry partners
An increasing number of countries are looking at how they can use mobile phone data and apps to track movements and ensure compliance
Reveals impact of shutdown on digital lifestyle, consumer expectations and business implications
