BT

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Ofcom says UK CSPs need to do more to tackle customer service problems

UK regulator provides snapshot of how service providers performed during coronavirus crisis

BT sells SME and public sector BUs to TIM

Offloads two units in its troubled Italian division

Working at home set to get more expensive as BT claws back the cash

Raises prices across the board and limits its “unlimited” mobile data plans even more

The customer still isn’t king in telecom-land

Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?

Ireland's telecoms industry comes together to agree billing flexibility

Ireland’s service providers have come together to agree additional support for customers in financial difficulty during the COVID-19 crisis

BT to deploy Ericsson's dual-mode 5G Core on its Network Cloud

New core network functions will form a key part of BT’s converged network strategy, enabling BT to develop 5G use cases with new enterprise and industry partners

BT confirms it is providing data to the government on citizen movements

An increasing number of countries are looking at how they can use mobile phone data and apps to track movements and ensure compliance

Lightico highlights impact of COVID-19 on businesses' new digital requirements

Reveals impact of shutdown on digital lifestyle, consumer expectations and business implications

BT to sell French and LATAM domestic operations

Computacenter snaps up BT’s French domestic operations, as CHI buys fibre networks, data centres, teleports and domestic operations in 16 LATAM countries

BT says the UK network is sound as a pound

Are they right?

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