Tag: call centre
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Subtonomy empowers fully convergent customer support
Adds support for broadband and full fibre networks to its customer support platform
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Vexus Fiber selects Netcracker stack
Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service
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BT launches real time digital interaction platform
Improves digital experience with technology from Amdocs and Lightico
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You’ve spotted a great new opp to add revenue? Now what?
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
