Adds support for broadband and full fibre networks to its customer support platform
Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service
New opportunities for CSPs from the new norms of working
Improves digital experience with technology from Amdocs and Lightico
Subtonomy continues to win customers across the Nordics
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
UK regulator provides snapshot of how service providers performed during coronavirus crisis
Lightico brings out new offering to improve the process of communicating T&Cs
Chief Analyst Teresa Cottam introduces the new customer experience category DCES. Ft Capita’s Alan Linter, Conversity’s Haj Muntz and Verizon’s Radha Sankaran.
Offers telecoms firms chance to try new solution for free
