Too little attention has been paid to both dunning and onboarding, both of which are critical customer processes and both of which need a rethink
Matrixx and CompaxDigital unite to support new complex B2B charging models and emerging ecoystems
Announces deal with Deutsche Glasfaser and partnership with BREKO
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
Selects Digitalk’s platform to support MVNO customers