Tag: customer care
-
Joining the dots inside the telco – what dunning and onboarding have in common
Too little attention has been paid to both dunning and onboarding, both of which are critical customer processes and both of which need a rethink
-
Matrixx partners with CompaxDigital
Matrixx and CompaxDigital unite to support new complex B2B charging models and emerging ecoystems
-
Plume targets German market
Announces deal with Deutsche Glasfaser and partnership with BREKO
-
You’ve spotted a great new opp to add revenue? Now what?
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
-
Vodafone UK partners with Digitalk
Selects Digitalk’s platform to support MVNO customers