New unified cloud engagement hub revealed as key piece of CSG’s market vision
Indian OTT provider is using technology from CSG to leverage its customer data to deliver more personalised experiences
Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base
Or what we haven’t learnt from 3G and 4G
New packages, prices and lots of change make customer communications more important than ever
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New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?
