Tag: customer engagement
CSG launches Xponent
New unified cloud engagement hub revealed as key piece of CSG’s market vision
India’s Zee5 gets up close and personal with its customers
Indian OTT provider is using technology from CSG to leverage its customer data to deliver more personalised experiences
CSG flies a kite for customer engagement, acquiring Kitewheel
Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base
The insanity of 5G
Or what we haven’t learnt from 3G and 4G
Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
Are you ready for idiosyncratic experience and the new mode of marketing?
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.