Tag: customer engagement
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CSG launches Xponent
New unified cloud engagement hub revealed as key piece of CSG’s market vision
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India’s Zee5 gets up close and personal with its customers
Indian OTT provider is using technology from CSG to leverage its customer data to deliver more personalised experiences
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CSG flies a kite for customer engagement, acquiring Kitewheel
Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base
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The insanity of 5G
Or what we haven’t learnt from 3G and 4G
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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
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