customer experience

Tags: customer experience

MultiChoice Group adopts Trusted Home solution from Irdeto and Minim

One of the first examples of CCAPS in Africa has been rolled out by South Africa’s MCG

Want to know the secret of telecoms success in the next 10 years? Here’s what Jeff Bezos reckons

CSPs often chase change. You might say that’s inevitable as innovative tech companies. But according to Jeff Bezos, focusing on fundamentals that don’t change is actually the key to success

Vexus Fiber selects Netcracker stack

Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service

CSG flies a kite for customer engagement, acquiring Kitewheel

Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base

Mobileum acquires Niometrics to deepen its analytics portfolio

Expands its Active Intelligence Platform with technology to provide deeper network insights and a 360-degree view of the customer

The Viganella Effect: what the light-bringers of Italy teach us about technology

Closing the digital divide is about opening up human creativity, not delivering more consumers. The project to bring light to Viganella teaches us about the importance of opening up the innovation funnel

Vivo selects Netcracker for next phase of its B2B transformation

Vivo will utilise Netcracker Digital OSS to streamline order management for B2B customers

Zain Iraq launches oodi

New digital brand from Zain Iraq is powered by Matrixx Software

Proximus unveils the first details of Banx

Proximus and Belfius partner to create a next-generation digital bank

South Africans happy with their operators, but worried about theft

New study reveals how South Africans feel about their operators and their devices

Categories