Tag: digital experience
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You’ve spotted a great new opp to add revenue? Now what?
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
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The hard truth about digital trust
A lot is being written about digital trust, but the truth is that trust isn’t a technology but a series of elements that service providers need to get right
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Trusted Home now available for cable operators
CCAPS partners Irdeto and Minim roll out comprehensive new offering aimed at cable market
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Want to optimise the digital experience? You better pay attention to the small print
Lightico brings out new offering to improve the process of communicating T&Cs
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Episode 7 – Customer Experience Focus
Chief Analyst Teresa Cottam introduces the new customer experience category DCES. Ft Capita’s Alan Linter, Conversity’s Haj Muntz and Verizon’s Radha Sankaran.
