digital transformation

Tags: digital transformation

MTN extends relationship with CSG

CSG will support next phase of operator’s digital journey.

The hard truth about digital trust

A lot is being written about digital trust, but the truth is that trust isn’t a technology but a series of elements that service providers need to get right

Want to optimise the digital experience? You better pay attention to the small print

Lightico brings out new offering to improve the process of communicating T&Cs

Cambridge Management Consulting Goes Green

Launches new practice – edenseven – focused on sustainable business

GO goes with Cerillion for BSS transformation

Go Malta upgrades its BSS to accelerate its time to market

Telia and Ericsson team up to transform Baltics

Extend 5G partnership to Sweden and Estonia

STC teams up with Rakuten

Companies sign MoU to co-operate on innovation

The need for speed in customer experience

Customer experience bottlenecks still throttling good digital experience

The Bill is Dead: Long Live the Bill!

CSPs are facing huge changes in technology, customer expectations and market segmentation so why are so many customers still receiving a bill that’s essentially the same as it was ten years ago?

B2C – why there’s no such thing (and what you need to do about it)

With a complimentary Green Paper on the emerging Lifespace opportunity

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