Tag: Salesforce
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Navisite snaps up Salesforce’s EightCloud
Boosts its portfolio by acquiring Salesforce’s advisory, implementation and managed services subsidiary
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Openet launches Real time Care Insights
Partners with Salesforce to create new Salesforce native solution
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Mavenir rolls out new contact centre -as-a-service features
Features support more distributed working of CSRs
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Lightico highlights impact of COVID-19 on businesses’ new digital requirements
Reveals impact of shutdown on digital lifestyle, consumer expectations and business implications
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Salesforce spends $1.3 billion on buying Vlocity
But what does the acquisition mean for telecoms service providers and vendors?
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Cloud giants are growing impressively, but customers are overpaying for services
Cloud customers are overpaying by $10 billion a year, presenting a great opportunity for B2B service providers.