SMB

Tags: SMB

The Bill is Dead: Long Live the Bill!

CSPs are facing huge changes in technology, customer expectations and market segmentation so why are so many customers still receiving a bill that’s essentially the same as it was ten years ago?

Cybersecurity services set to boost telco revenue

Allot launches new cybersecurity service for telecoms service provider to resell to their business customers

Four words that transform relationships. Do you know what they are?

B2B service providers can learn key lessons on customer relationships from experience leaders such as Amazon.

February podzine and green paper

Includes interviews with NTT Ltd, Avenga and F-Secure and a free downloadable green paper

Comcast acquires SaaS UC firm Blueface

Firm will join Comcast Business division

BT study reveals hopes and fears of UK small businesses

Many still do not fully understand value of emerging technologies such as 5G

Cyber security rises up the agenda for SMEs

A need for compliance plus an increasing threat profile means SME security is a great opportunity for B2B service providers

Is the industry ready for new Ofcom end-of-contract regulations?

New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?

Millennials versus Perennials: how will the multigenerational workforce affect what you offer business customers?

How does changing employee behaviour and requirements affect B2B service providers?

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