Tag: SME

Cyber security rises up the agenda for SMEs

A need for compliance plus an increasing threat profile means SME security is a great opportunity for B2B service providers

How would-be-king Corbyn’s plans affect B2B service providers

The UK Labour party puts full fibre at the heart of its strategy. But sees government not just driving the agenda, but controlling the rollout of digital infrastructure in the UK.

Is the industry ready for new Ofcom end-of-contract regulations?

New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?

How you can tell your digital transformation is on the wrong track

Too many so-called digital transformation projects are really IT renewal in digital clothing.

Telecoms through the looking glass: bad deals, bad data, bad customer service

Customer journeys need work, with too much focus still being placed on acquisition rather than retention

Meeting overload? Time to get smarter about meetings

As FOMO continues to drive meeting bloat, BlueJeans proposes Smart Meetings and Trello says technology is both an enabler and a distraction