Adopts Eco Rating to drive greener customer choices
Teresa Cottam argues that as we move to a new hybrid work model we shouldn’t just adapt the old office norms without re-examining whether they’re useful
Closing the digital divide is about opening up human creativity, not delivering more consumers. The project to bring light to Viganella teaches us about the importance of opening up the innovation funnel
Ofcom’s mammoth new report on online behaviour makes women invisible and fails to analyse their specific issues and needs
Lightico brings out new offering to improve the process of communicating T&Cs
Will use Centili to support direct-to-bill payments
Is the Fourth Estate facing botaggedon?
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
Or what we haven’t learnt from 3G and 4G
Siloed thinking means marketers are not exploiting an opportunity that’s right under their nose
