telecom

Tags: telecom

Want to optimise the digital experience? You better pay attention to the small print

Lightico brings out new offering to improve the process of communicating T&Cs

Deutsche Telekom partners with Centili

Will use Centili to support direct-to-bill payments

If tech journalists are an endangered species, are PRs doomed to be dodo wranglers?

Is the Fourth Estate facing botaggedon?

The importance of empathy, effective communication & engagement

Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed

The insanity of 5G

Or what we haven’t learnt from 3G and 4G

Marketers are routinely ignoring one of their best marketing channels. Want to know what that is?

Siloed thinking means marketers are not exploiting an opportunity that’s right under their nose

An effective bill looks like this

With free infographic and complimentary paper

Squire and Cerillion partner to simplify charging across hybrid networks

Squire Technologies and Cerillion are partnering to simplify charging across hybrid networks, building on a successful joint implementation for Sure in the Channel Islands and the Isle of Man. As service providers converge their networks to offer ubiquitous connectivity and enhanced QoS to customers, it’s vital they’re also able to […]

CALVI and Zenith form alliance to help CSPs transform BSSOSS layer faster

CALVI and Zenith alliance focuses on reduced IT complexity and improved customer experience in the telecom billing landscape

Omnizine March 2020

Telecoms industry podcast Omnizine, from industry analysts Omnisperience, looks at how COVID-19 has accelerated digitalisation and increased risk

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