Tag: telecom

Flexible working still a huge opportunity for B2B telcos

Service providers need to consider how they increase their revenues by better targeting homeworking

Gamma results up, targets Europe and UCaaS

Gamma’s results are once again ahead of expectations, thanks to growth in its UK indirect businesses, particularly from higher-margin areas such as cloud telephony (SIP Trunking and Cloud PBX). Half-yearly pretax profit GBP21.7 million (up […]

What B2B telcos can learn from automotive manufacturers

Automotive firms have moved beyond products to experience-oriented service

SSE partners with Synaptec

Focuses on improved offering to energy customers

Why ‘contact us’ is a digital no-no

‘Contact us’ pages are one of the most viewed on enterprise websites, and yet all too often they deliver a poor impression of companies and a bad experience to customers