telecom

Tags: telecom

What does ‘smart’ really mean in the New Normal, and does it make us more productive?

Teresa Cottam argues that as we move to a new hybrid work model we shouldn’t just adapt the old office norms without re-examining whether they’re useful

The Viganella Effect: what the light-bringers of Italy teach us about technology

Closing the digital divide is about opening up human creativity, not delivering more consumers. The project to bring light to Viganella teaches us about the importance of opening up the innovation funnel

Digital women still not being taken seriously

Ofcom’s mammoth new report on online behaviour makes women invisible and fails to analyse their specific issues and needs

Want to optimise the digital experience? You better pay attention to the small print

Lightico brings out new offering to improve the process of communicating T&Cs

Deutsche Telekom partners with Centili

Will use Centili to support direct-to-bill payments

If tech journalists are an endangered species, are PRs doomed to be dodo wranglers?

Is the Fourth Estate facing botaggedon?

The importance of empathy, effective communication & engagement

Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed

The insanity of 5G

Or what we haven’t learnt from 3G and 4G

Marketers are routinely ignoring one of their best marketing channels. Want to know what that is?

Siloed thinking means marketers are not exploiting an opportunity that’s right under their nose

An effective bill looks like this

With free infographic and complimentary paper

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