Tiscali is using Netcracker Digital BSS with cloud-based Support & Maintenance services
Deutsche Telekom leads funding round to support expansion into cell tower inspection market
Companies sign MoU to co-operate on innovation
New packages, prices and lots of change make customer communications more important than ever
Recent research from industry analysts Omnisperience found that 84% of communications service providers (CSPs) intend to invest in improving their bill communications. But what are bill communications and what needs to change?
Telcos continue to act against customer loyalty, as customers look elsewhere to more customer-centric non-telecoms firms
New research shows that CSPs are investing both to help customers adjust to the New Normal and to position for new revenue streams
Putting people back into the heart of business, and seeing work as a verb not a noun are essential for organisations to thrive
Features support more distributed working of CSRs
Nanobusinesses set to increase in response to COVID-19 crisis
