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If tech journalists are an endangered species, are PRs doomed to be dodo wranglers?
Is the Fourth Estate facing botaggedon?
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The importance of empathy, effective communication & engagement
Don’t turn your CSRs into bots, trust their judgement and empathy to enhance your brand through better customer care when it’s really needed
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Three Ireland chooses Soft-ex for clearer bills
Extends long-term relationship to cover billing enterprise customers for unified comms
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G.Network unleashes gigabit speeds into more London streets
New £1 billion investment to extend FTTP network in London
