contact center

Tags: contact center

Customer experience Teresa Cottam Oct.05.2020

The need for speed in customer experience

Customer experience bottlenecks still throttling good digital experience

Customer experience, Vendors Teresa Cottam Jul.21.2020

Openet launches Real time Care Insights

Partners with Salesforce to create new Salesforce native solution

Customer experience, Digital transformation, Employee and workforce Morgan Lewis Jun.04.2020

Mavenir rolls out new contact centre -as-a-service features

Features support more distributed working of CSRs