Tag: fixed

Digital transformation or digital silo? Why digital should not be just another technology refresh

Digital transformation is failing because it’s being used simply as an excuse for IT renewal or resulting in marketing-led ‘digital skins’. To succeed, it needs to fundamentally alter the DNA of B2B service providers.

Have you incorporated the share economy into your strategy?

Access rather than ownership is a key trend – how is your business supporting this?

How is digital transformation affecting the bill?

How can service providers meet the needs of new customer expectations – free report.

Telecoms still trailing on customer satisfaction

Sector is second worst overall. MVNOs perform better than network operators

PWC sounds the death knell of the fixed line phone business

PWC announces it will move from using desktop phones to mobiles. This highlights a growing trend of fixed-mobile substitution which B2B providers need to respond to.