Tag: fixed
Video is taking over the B2B world – what are you doing to capitalise on it?
B2B businesses are increasingly using video to engage customers and employees – presenting new opportunities to B2B service providers.
Most digital transformation projects fail – so what!
If it’s true that 90%+ of digital transformation projects fail, what does this mean for the telecoms industry?
Why no more paper bills is both a problem and an opportunity
Service providers are moving away from sending out paper bills, which presents a range of new challenges and opportunities.
Digital transformation or digital silo? Why digital should not be just another technology refresh
Digital transformation is failing because it’s being used simply as an excuse for IT renewal or resulting in marketing-led ‘digital skins’. To succeed, it needs to fundamentally alter the DNA of B2B service providers.
Have you incorporated the share economy into your strategy?
Access rather than ownership is a key trend – how is your business supporting this?
How is digital transformation affecting the bill?
How can service providers meet the needs of new customer expectations – free report.
Telecoms still trailing on customer satisfaction
Sector is second worst overall. MVNOs perform better than network operators
