Tag: SME
Most digital transformation projects fail – so what!
If it’s true that 90%+ of digital transformation projects fail, what does this mean for the telecoms industry?
Transforming technology doesn’t transform relationships
Trust is an essential ingredient for success in the experience economy, but service providers are still coming up short in this area.
Forget Brexit, what you need to worry about is Botaggedon
There are great benefits to service providers in deploying bots – but only if they do it wisely.
Morrisons case sends shudders around UK enterprise market
High Court says that enterprises are liable for the actions of employees, even if they’ve taken adequate provision and there’s no financial loss.
The benefits and perils of deploying AI
While a useful tool, AI is not a panacea for all an organisation’s ills
Are you ready for Ofcom’s new proposals on out-of-contract notifications?
New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.
DDoS mitigation is presenting new opportunities for B2B service providers thanks to EU’s NIS Directive
Digital businesses are increasingly vulnerable to DDoS attacks, as the threat profile changes. Discover more about what this means for B2B service providers.
Cloud giants are growing impressively, but customers are overpaying for services
Cloud customers are overpaying by $10 billion a year, presenting a great opportunity for B2B service providers.
Digital transformation or digital silo? Why digital should not be just another technology refresh
Digital transformation is failing because it’s being used simply as an excuse for IT renewal or resulting in marketing-led ‘digital skins’. To succeed, it needs to fundamentally alter the DNA of B2B service providers.
Critical business from banks, retailers and public sector customers is being put at risk by network vulnerabilities
Concern around the SS7 protocol has flared up after a US mobile carrier is breached and Visa announces it’s switching to SMS verification
What’s the real difference between Manchester and Sheffield? You’re more likely to get paid on time in Manchester
FreeAgent reveals the results of a study of microbusiness payments, revealing big problems for UK SMEs.
Have you incorporated the share economy into your strategy?
Access rather than ownership is a key trend – how is your business supporting this?
SMEs big on G-Cloud 10, but need to be bigger
UK Government still underperforming on SME engagement – something that B2B providers could help fix.
Public sector update: Australians disappointed, Brits increasingly satisfied, Estonians already digital
Find out how e-government is progressing in Australia, UK and Estonia
Telecoms still trailing on customer satisfaction
Sector is second worst overall. MVNOs perform better than network operators
Most small firms have no business continuity plans. Here’s why that’s good news for B2B service providers
B2B service providers have an opportunity to address a willing but untapped market
Report highlights key UK verticals for investment in the next five years
Report finds that despite Brexit, investors are bullish about investing in UK infrastructure.
Connectivity is the new oxygen. Can it breathe new life into B2B telecoms?
What are the challenges and opportunities in the B2B telecoms market?
Trust me – I’m a telco
We’re operating in a trust economy, but how well is your brand doing?
PWC sounds the death knell of the fixed line phone business
PWC announces it will move from using desktop phones to mobiles. This highlights a growing trend of fixed-mobile substitution which B2B providers need to respond to.
