Extends long-term relationship to cover billing enterprise customers for unified comms
Will deliver Soft-ex analytics and billing capabilities to support its healthcare clients in the Netherlands
Unifed comms provider will deliver greater visibility for its customers and enhanced online customer engagement
But service providers innovate tariffs to change perceptions and improve customer engagement?
New Ofcom regulations are due in February 2020 aimed at removing the end-of-contract trap. But are service providers ready to embrace the opportunity presented?
