Chief Analyst Teresa Cottam introduces the new Connected Customer Assurance & Protection Service (CCAPS) category ft Michael Downs from Positive Technology, Bruce Van Nice from Akamai and Shane McCarthy from Irdeto.
The telecoms industry doesn’t want to be a dumb pipe but could actually learn a lot from the water industry.
New £1 billion investment to extend FTTP network in London
Net Segura service will provide both network and endpoint security for MEO customers.
Emphasises the potential of network+ services such as SECaaS
Telecoms industry podcast Omnizine from industry analysts Omnisperience looks at the smart lifespace market
Customer experience bottlenecks still throttling good digital experience
Grocers are recruiting huge numbers of staff and ICT firms plan to upskill recruits to fill the gaps
New packages, prices and lots of change make customer communications more important than ever
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.