Tag: telecoms
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Business in the New Normal: New customer expectations require new digital experiences
New packages, prices and lots of change make customer communications more important than ever
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Are you ready for idiosyncratic experience and the new mode of marketing?
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.
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The customer still isn’t king in telecom-land
Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?
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Openet launches Real time Care Insights
Partners with Salesforce to create new Salesforce native solution
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Voice isn't going to save us, unless it's monetised
People like to talk – the challenge is how to (re)capture that value
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Could bluer skies be here to stay?
If we’re going to sustain the environmental benefits of lockdown, we need a change in technology, mindset and behaviour