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Australians wasting millions hanging on telephone
ACCAN calculates that resolving a problem with their CSP is costing Australians AUD150 million a year in wasted time
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It’s not all gloom – some industries are booming and hiring
Grocers are recruiting huge numbers of staff and ICT firms plan to upskill recruits to fill the gaps
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SAP snaps up omnichannel customer engagement provider Emarsys
Buys integrated cloud-based omnichannel marketing platform.
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Rakuten Mobile launches 5G plan and readies itself to accelerate its network
Plan is designed to be simple and cost-effective for customers
