You’ve spotted a great new opp to add revenue? Now what?
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
Andorra Telecom partners with Netcracker to bring advanced digital services to market
Netcracker Digital BSS/OSS will assist the operator rolling out advanced digital services in bot B2B and B2C markets
Ofcom says UK CSPs need to do more to tackle customer service problems
UK regulator provides snapshot of how service providers performed during coronavirus crisis