Suriname operator will converge its business support systems using support from UK-based BSSOSS vendor Cerillion
Offers telecoms firms chance to try new solution for free
Will provide BSS for enterprise connectivity supplier
Partners with Salesforce to create new Salesforce native solution
But what does the acquisition mean for telecoms service providers and vendors?
Has partnered with Microsoft and Amdocs
There are great benefits to service providers in deploying bots – but only if they do it wisely.
Moving beyond silos of customer experience means creating a coherent digital experience.
Digital experience is not just about service but is made up of four main elements – network, product, commercial and service experiences.
DX, CX and UX are the buzz words of the moment. How are they related?