Tag: CX
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The telecom identity crisis
Telecoms is increasingly struggling to describe what it is and what it does, and that’s a problem
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Telenet aims for ‘amazing customer experiences’ with the help of Sandvine
Telenet extends relationship with Sandvine to support high-quality application experiences and innovative application and usage plans
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CSG launches Xponent
New unified cloud engagement hub revealed as key piece of CSG’s market vision
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Vexus Fiber selects Netcracker stack
Netcracker will support Vexus Fiber’s growth ambitions with a hosted managed service
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CSG flies a kite for customer engagement, acquiring Kitewheel
Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base