Tag: CX
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You’ve spotted a great new opp to add revenue? Now what?
Selling value-added service such as CCAPS is one thing. Providing the level of support customers expect is quite another.
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Cerillion enhances its B2B capabilities
Cerillion 21.1 builds on Cerillion’s dual B2B and B2C heritage, addressing the emerging needs of the Work Anywhere and hybridised service model
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The hard truth about digital trust
A lot is being written about digital trust, but the truth is that trust isn’t a technology but a series of elements that service providers need to get right
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Swisscom makes plans with TEOCO
Will use TEOCO’s software to plan its 5G radio network