onboarding

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What CSG’s DGIT acquisition really means

CSG acquires third company in as many months

Denmark’s OpenNet extends relationship with Cerillion

Danish wholesale platform upgrades licence and extends relationship for 6 more years

Proximus unveils the first details of Banx

Proximus and Belfius partner to create a next-generation digital bank

BT launches real time digital interaction platform

Improves digital experience with technology from Amdocs and Lightico

Cerillion enhances its B2B capabilities

Cerillion 21.1 builds on Cerillion’s dual B2B and B2C heritage, addressing the emerging needs of the Work Anywhere and hybridised service model

Want to optimise the digital experience? You better pay attention to the small print

Lightico brings out new offering to improve the process of communicating T&Cs

Tecnotree lights a Spark in mobile payments market

Allows CSPs to create a new business by enabling fintech transformation

Episode 7 – Customer Experience Focus

Chief Analyst Teresa Cottam introduces the new customer experience category DCES. Ft Capita’s Alan Linter, Conversity’s Haj Muntz and Verizon’s Radha Sankaran.

The Bill is Dead: Long Live the Bill!

CSPs are facing huge changes in technology, customer expectations and market segmentation so why are so many customers still receiving a bill that’s essentially the same as it was ten years ago?

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