Category: Customer experience
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CSG flies a kite for customer engagement, acquiring Kitewheel
Second acquisition this year for CSG is focused on rounding out its customer engagement portfolio and diversifying its customer base
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South Africans happy with their operators, but worried about theft
New study reveals how South Africans feel about their operators and their devices
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Embratel chooses Netcracker
Embratel to use a range of technology from Netcracker for its B2B transformation
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BT launches real time digital interaction platform
Improves digital experience with technology from Amdocs and Lightico
