Subtonomy empowers fully convergent customer support
Adds support for broadband and full fibre networks to its customer support platform
Why a policeman’s lot is not a happy one (aka personalised support 101)
Trust is a two-way street. But CSPs don’t have to trust blindly – they have data to base decisions upon and technology that makes lying unprofitable
Hong Kong’s IPification launches in France
Asian mobile authentication firm rolls out support in France as it focuses on expanding market share in Europe.