Tag: customer experience
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Are you ready for idiosyncratic experience and the new mode of marketing?
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.
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The customer still isn’t king in telecom-land
Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?
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Openet launches Real time Care Insights
Partners with Salesforce to create new Salesforce native solution
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COVID-19 is accelerating CSP digital transformation
New research shows that CSPs are investing both to help customers adjust to the New Normal and to position for new revenue streams
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Omnizine May 2020
Featuring interviews, advice and views for telecoms service provider, vendors, thoughts leaders and large enterprises
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Ireland's telecoms industry comes together to agree billing flexibility
Ireland’s service providers have come together to agree additional support for customers in financial difficulty during the COVID-19 crisis