Ofcom says UK CSPs need to do more to tackle customer service problems
UK regulator provides snapshot of how service providers performed during coronavirus crisis
UK pricing and packaging update
Price hikes, unlimited deals, limited-time discounts – a round up of what’s happening in broadband pricing and bundling in the UK
Why no more paper bills is both a problem and an opportunity
Service providers are moving away from sending out paper bills, which presents a range of new challenges and opportunities.
