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  • Business in the New Normal: New customer expectations require new digital experiences

    New packages, prices and lots of change make customer communications more important than ever

    15/09/2020
    Billing, bundling & pricing Digital transformation Research
  • B2C – why there’s no such thing (and what you need to do about it)

    With a complimentary Green Paper on the emerging Lifespace opportunity

    04/09/2020
    IoT and smartspaces Research
  • Hybrid workforce – another pointless term

    The New Normal has seen a rise in new terminology. Not all of it is useful

    28/07/2020
    Employee and workforce
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