Billshock: have we still not learned the lessons?
As a UK SME customer is landed with a huge bill, what lessons can be learned?
TMT Analysis launches TeleShield
New solution validates phone numbers to tackle origin based rating (OBR) and international revenue share fraud (ISRF)
Are UK CSPs ready for changes in billing and notification requirements?
Over the next 12 months UK customers will get new rights that affect key processes such as billing and termination. But will the industry grasp the opportunity to transform their relationship with customers or do the bare minimum to comply?
