Tag: customer satisfaction
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Are you ready for idiosyncratic experience and the new mode of marketing?
As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.
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Ireland's telecoms industry comes together to agree billing flexibility
Ireland’s service providers have come together to agree additional support for customers in financial difficulty during the COVID-19 crisis
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Good news for Telecoms & Media as it bucks the trend on CSAT
Sector is only one to improve on January 2019 scores
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Are you ready for Ofcom's new proposals on out-of-contract notifications?
New proposals for end-of-contract notifications will affect those supplying SMEs. The consequences will be far reaching for both UK and international service providers.
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Trust me – I'm a telco
We’re operating in a trust economy, but how well is your brand doing?