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  • Business in the New Normal: New customer expectations require new digital experiences

    New packages, prices and lots of change make customer communications more important than ever

    15/09/2020
    Billing, bundling & pricing Digital transformation Research
  • Are you ready for idiosyncratic experience and the new mode of marketing?

    As we embrace the New Normal and new ways of working, how will your company respond? And how will you ensure your way of thinking, skills and expertise stay current. Find out if you’re ready and download the complimentary paper.

    07/08/2020
    Customer experience Research
  • The customer still isn’t king in telecom-land

    Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?

    22/07/2020
    Customer experience Market intelligence
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