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  • BT sells SME and public sector BUs to TIM

    Offloads two units in its troubled Italian division

    11/12/2020
    Digital service providers M&A
  • Working at home set to get more expensive as BT claws back the cash

    Raises prices across the board and limits its “unlimited” mobile data plans even more

    09/09/2020
    Billing, bundling & pricing Customer experience Digital service providers
  • The customer still isn’t king in telecom-land

    Satisfaction in the telecoms sector has dropped – what do telecoms firms need to do NOW to improve experience?

    22/07/2020
    Customer experience Market intelligence
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